Privacy policy

Last Updated: 18 September 2026.

Fugol Coffee Roasters operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fugol Coffee Roasters is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, storage, disclosure, and protection of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Account information, including information associated with your customer account, preferences, and settings.
  • Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as transaction history.
  • Payment information, including payment method and transaction details. Payment card information may be processed by our payment service providers.
  • Communications, including information you provide when contacting customer support.
  • Device and technical information, including information about your device, browser, network connection, IP address, and other technical identifiers.
  • Usage information, including information about how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide information to us.
  • Automatically through the Services, including information collected through your device, cookies, and similar technologies.
  • From service providers, when they collect or process personal information on our behalf.
  • From partners or other third parties, where permitted by applicable law.

GOOGLE SIGN-IN

If you choose to sign in using Google, Google authenticates your login and may provide Fugol Coffee Roasters with basic information associated with your Google Account, including your name, email address, and profile picture.

We use this information to:

- authenticate your identity;
- create or link your Fugol customer account;
- allow you to sign in to the Services;
- manage your customer account;
- communicate with you regarding your account or orders;
- prevent fraud, abuse, and unauthorized account access; and
- provide and maintain the Services requested by you.

We do not receive, collect, or store your Google Account password.

STORAGE AND RETENTION OF GOOGLE USER DATA

Google user data associated with your Fugol customer account may be stored as part of your customer account information for as long as reasonably necessary to provide and maintain your account and the Services, comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements and policies.

SHARING OF GOOGLE USER DATA

We may share Google user data with Shopify and service providers acting on our behalf only when reasonably necessary to provide, maintain, secure, or support your Fugol customer account and the Services.

We do not sell Google user data.

We do not disclose Google user data to third parties for targeted advertising, personalized advertising, retargeting, interest-based advertising, or advertising profiling.

GOOGLE USER DATA AND ADVERTISING

Google user data obtained through Google Sign-In is not used for targeted advertising, personalized advertising, retargeting, interest-based advertising, or advertising profiling.

Our general marketing and advertising practices described elsewhere in this Privacy Policy do not apply to Google user data obtained through Google Sign-In.

DELETION OF GOOGLE USER DATA

You may request deletion of your Google user data and associated Fugol customer account by contacting us at:

Futuregoalscoffeeroasters@gmail.com

We may need to verify your identity before processing a deletion request.

LIMITED USE

Fugol Coffee Roasters' use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How We Store Google User Data

The Google account email address associated with your Fugol customer account may be stored as part of your customer account information for as long as reasonably necessary to provide and maintain your account and the Services.

We retain this information only for legitimate business purposes, including maintaining your account, providing Services, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

How We Share Google User Data

We may share the Google account email address received through Google Sign-In with Shopify and service providers acting on our behalf, only when reasonably necessary to provide, maintain, secure, or support your Fugol customer account and the Services.

We do not sell Google user data.

We do not disclose Google user data to third parties for purposes unrelated to providing or improving the user-facing functionality of the Services.

Google User Data and Advertising

Google user data obtained through Google Sign-In is not used for targeted advertising, personalized advertising, retargeting, interest-based advertising, or advertising profiling.

Our general use of personal information for marketing and advertising, as described below, does not change the purposes for which Google user data obtained through Google Sign-In is used.

Security of Google User Data

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information, including Google user data, against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Deletion of Google User Data

You may request deletion of your personal information, including the Google account email address associated with your Fugol customer account, subject to applicable legal and operational requirements.

To request deletion of your account or personal information, contact us at:

Email: Futuregoalscoffeeroasters@gmail.com

We may need to verify your identity before processing a deletion request.

Your use of Google Sign-In is also subject to Google's applicable policies and terms.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Maintain, and Improve the Services

We use your personal information to provide and maintain the Services, including:

  • creating and managing your customer account;
  • processing and fulfilling orders;
  • processing payments;
  • managing returns and exchanges;
  • arranging shipping;
  • remembering your preferences;
  • providing customer support;
  • providing account-related notifications;
  • improving the functionality and user experience of our Services; and
  • protecting the security of our Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending marketing or promotional communications or showing advertisements for our products or services.

Depending on where you live, you may have rights to opt out of certain forms of marketing or targeted advertising. You can exercise applicable rights using the options provided through the Services or by contacting us.

This general marketing and advertising activity does not include Google user data obtained through Google Sign-In for targeted, personalized, retargeted, or interest-based advertising.

Security and Fraud Prevention

We use personal information to:

  • authenticate customer accounts;
  • protect the security of our Services;
  • detect and prevent fraud;
  • investigate unauthorized or malicious activity; and
  • protect our customers, business, and Services.

Communicating With You

We use your personal information to provide customer support, respond to inquiries, communicate about your account or orders, and maintain our business relationship with you.

Legal Reasons

We may use personal information when necessary to comply with applicable laws, respond to lawful requests from government authorities, enforce our terms and policies, resolve disputes, or protect our legal rights.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.

These parties may include:

  • Shopify, which provides our ecommerce platform and customer account infrastructure;
  • Payment service providers, to process transactions;
  • IT and technology service providers, to maintain and operate our systems;
  • Customer support providers, where applicable;
  • Fulfillment and shipping providers, to deliver orders;
  • Cloud storage and infrastructure providers, where applicable;
  • Analytics and service providers, to help us operate and improve the Services; and
  • Business, legal, or regulatory parties, where disclosure is required or permitted by law.

We require service providers that process personal information on our behalf to use that information only for the purposes for which it was provided or as otherwise permitted by applicable law.

Google user data obtained through Google Sign-In is disclosed only as described in the Google Sign-In section of this Privacy Policy.

We do not sell Google user data.

Relationship With Shopify

The Services are hosted and powered by Shopify.

Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to and processed by Shopify and its service providers, including in countries other than the country in which you reside.

For more information about how Shopify processes personal information, please review Shopify's privacy policy.

Third-Party Websites and Services

The Services may contain links to websites, applications, social media platforms, payment providers, or other services operated by third parties.

If you access a third-party service, that service may collect and process your information according to its own privacy policy and terms.

We are not responsible for the privacy or security practices of third-party services that we do not control.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

Security and Retention

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no security measure is perfect or completely impenetrable.

We retain personal information for as long as reasonably necessary to:

  • provide and maintain the Services;
  • maintain customer accounts;
  • fulfill transactions;
  • comply with legal and regulatory obligations;
  • resolve disputes;
  • prevent fraud and abuse; and
  • enforce our agreements and policies.

When personal information is no longer required for these purposes, we may delete or anonymize it, subject to applicable legal requirements and legitimate business needs.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to Access: You may request access to personal information we maintain about you.
  • Right to Delete: You may request deletion of personal information we maintain about you, subject to applicable law.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Data Portability: Where applicable, you may request a copy of your personal information.
  • Right to Opt Out: Where applicable, you may opt out of certain marketing or targeted advertising activities.

You may exercise applicable rights by contacting us using the contact information below.

We may need to verify your identity before processing certain requests.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, data practices, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and publish the revised version on this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us:

Fugol Coffee Roasters
Jl. Pasir Salam II No. 9
Kota Bandung, Jawa Barat 40254
Indonesia

Email: Futuregoalscoffeeroasters@gmail.com
Phone: +62 821-1996-4232